JRS USA in collaboration with the Boston College School of Social Work, released the report, “Navigating the US-Mexico Border: Digital Practices of Migrants and Their Psychosocial Needs.” 

Present at the US-Mexico border in Ciudad Juárez and El Paso, JRS accompanies individuals and families seeking safety in the US. Despite overcoming the obstacles to reach the border, those seeking safety still face the significant challenge of navigating how to enter the US legally by using the CBP One™ mobile application.

This report features the initial findings of an ongoing research project investigating migrant’s digital practices, digital tools as forms of risk and protection, the issues surrounding CBP One™, and migrants’ perceived needs along the US-Mexico border and migration routes in Mexico. It also presents a series of policy recommendations to improve CBP One™ and processing at US ports of entry along the southern border.

*this report was originally published by JRS USA.