Navigating the US-Mexico border: digital practices of migrants and their psychosocial needs

17 April 2024|Policy & Advocacy

JRS USA released a new policy report investigating the digital practices of migrants at the US/Mexico border. JRS Staff at the border wall in Ciudad Juárez (Jesuit Refugee Service).
JRS Staff at the border wall in Ciudad Juárez (Jesuit Refugee Service).

JRS USA in collaboration with the Boston College School of Social Work, released the reportNavigating the US-Mexico Border: Digital Practices of Migrants and Their Psychosocial Needs. 

Present at the US-Mexico border in Ciudad Juárez and El Paso, JRS accompanies individuals and families seeking safety in the US. Despite overcoming the obstacles to reach the border, those seeking safety still face the significant challenge of navigating how to enter the US legally by using the CBP One™ mobile application.

This report features the initial findings of an ongoing research project investigating migrant’s digital practices, digital tools as forms of risk and protection, the issues surrounding CBP One™, and migrants’ perceived needs along the US-Mexico border and migration routes in Mexico. It also presents a series of policy recommendations to improve CBP One™ and processing at US ports of entry along the southern border.

*this report was originally published by JRS USA.